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As any eCommerce entrepreneur can tell you, great customer service is absolutely critical for running a successful store. No matter what you’re selling – or who you’re selling it to – your customers need to know that it’s easy to…
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6 Ways to Improve eCommerce Customer Satisfaction – 121eCommerce
Customer satisfaction. Two words that can either cripple or skyrocket your eCommerce business. It’s not hard to understand why customer service is so important. On average, it’s about 6-7x more expensive to bring in new customers than it is to…
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How to Determine the Profitability of Your eCommerce Website
As a business owner, you are always looking for new and creative ways to grow your business and drive more traffic to your eCommerce website. Whether it’s offering new products, special promotions, or excellent customer service, increasing your bottom line…
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The Basics of Magento 2 Payment Gateways
If you’re setting up a Magento 2 store and you’re wondering what your options are for Magento 2 payment gateways, you’re in the right place. In this article, we’ll discuss everything you need to know about payment gateways, including: What…
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End Of Support For Magento 2.3 When Is It, And What Can I Expect?
Magento 2.3 has been with us since November of 2018. But now, Magento 2.4.X releases have superseded Magento 2.3, and Adobe has officially announced that Magento will be entering EOL (End Of Life). Official support for this release of Magento…
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How BigCommerce Simplifies Multi-Channel eCommerce
In our previous blog post, we discussed the basics of multi-channel eCommerce, why it matters, and why you should do it. You should take a look if you haven’t read it, but here’s the “Cliff Notes” version – multi-channel eCommerce…
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Multi-Channel eCommerce
If you’re an eCommerce entrepreneur, you may have heard the term “Multi-Channel eCommerce,” particularly in the last few years. But you may be a little bit confused about what it is, why it matters, and how you can get started.…
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BigCommerce Overview: Everything You Need to Know
If you’re an eCommerce merchant, you have a big choice to make. What eCommerce platform should you use? There are so many – BigCommerce, Magento, Shopify, WooCommerce, Volusion… and that’s just the tip of the iceberg. What do you really…
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What Is The Difference Between BigCommerce And Shopify?
If you’re launching a new eCommerce store or you’re expanding an existing brand, you may be wondering what eCommerce platform you should use. BigCommerce and Shopify are two of the most popular SaaS eCommerce platforms out there – and you…
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Preparing Your Store For The Holidays
Black Friday is just around the corner, and the winter shopping season is about to go into full swing. And if you’re running a Magento/Adobe Commerce store, you may be wondering how to prepare for the holidays, and make sure…