OroCRM is an eCommerce-focused, multi-channel CRM which integrates seamlessly with Magento, MailChimp, Amazon, eBay and much more giving you the ability to not only have a 360 degree view of your customers but also to help you identify, create and send marketing campaigns to key customer segments.
Automatically syncs and updates customer profiles as they get updated on your site
Automatic syncing and easy to define rules helps reduce duplicate accounts
Manage Magento’s customer account credentials directly from OroCRM including
Magento ties seamlessly into ORO so that your customer accounts are updates so you know
Increase sales by creating marketing segementing by:
Out of the box you can easily build reports like:
This is not a typical abandoned cart email, Create rules that will notify your sales team so they are notified based on criteria like
Magento Abandoned Cart extension offers seamless integration with MailChimp, and dotmailer.
Pricing includes Enterprise Edition and 5 Licenses (Why should you use Enterprise?)
Our rapid start OroCRM package is the perfect solution for you to start leveraging all of the benefits of OroCRM.
Understanding how your business operates is critical to making sure you are getting the most out of OroCRM. One of our Business Analysts will meet with you to walk through all aspects of your business. This will give us:
We will help you setup your user accounts. We will also help verify email configuration and configure permissions for the user accounts created.
There is a lot of information that goes from Magento to OroCRM so you can understand your customers better and do a better job selling to them and providing service. We will import customers and account information.
OroCRM has many powerful features and reports, like “Customers who viewed x products (S)” and “Abandoned carts”. We set up the tracking and data sharing to make sure you get the full benefit of OroCRM.
We will set up and configure 2 workflows for you which are included in the RapidStart package.
The RapidStart package included a connection with Amazon or Ebay to pull down account data and order history.
Oro has a lot of powerful reporting, and with the RapidStart program we will setup and configure any three reports below.
121eCommerce can create any custom reports you may need.
After the implementation and setup 121eCommerce will provide training so that you and your staff can start leveraging OroCRM to help you generate additional revenues and manage Customers and Prospects with greater ease.
eCommerce is always changing and as your business grows your needs will grow too. As new challenges and requirements arise our experienced staff of eCommerce Professionals, Business Analysts and Developers we be there for you to meet your needs.