For nearly a decade, our team has helped hundreds of B2C and B2B eCommerce sites realize their ROI by delivering expert eCommerce services with solid customer service.
Why Choose 121eCommerce?
1. Phenomenal communication
We’re gung-ho on communication. Fanatical even. Slack. Email. Phone. The more communication, the better. That’s what we’ve learned. And that’s what our clients love.
Your client advocate will keep you constantly updated on your project’s status. You’ll speak with them weekly so you’ll never be left guessing. Promise.
2. Proven track record
For nearly a decade, we’ve been immersed in eCommerce projects. With a full stack of development services and a fully trained and certified web dev team, we’ve launched hundreds of sites. On time. And on budget. Most important, we’ve helped hundreds of clients see a positive ROI sooner than they think.
3. Quick response time
Critical emails are replied to within minutes. General emails are answered fast too. Usually within a few hours. You can’t afford your site to be down for even one minute. We get that.
4. Detailed reporting
Each week you’ll receive a report detailing work completed the previous week, scheduled tasks, open tickets, and project status. “Wow.” That’s what our clients say when they see our reporting. You will too.
We conduct business with honesty and integrity. You won’t find any small print or hidden charges here. No sir. Just complete disclosure from your first meeting till you sign on as a client. We’d have it no other way.
6. We’re friendly
In an industry of hard-to-reach, off-shore web developers, you’ll be assigned a friendly, on-shore client advocate. They’ll be your single point of contact for all communication and updates regarding your project.
Awards & Recognition
We want you to choose the best eCommerce Agency to work with, and have the best solution to drive more revenue. While there are a lot of agencies out there, we certainly feel like we’d make a great match like peanut butter and jelly, or pineapple on pizza. OK, maybe not the last one.
This list of awards are self-awarded, and highlight what truly sets us apart from our competition. Yes, we gave ourselves a pat on the back. Everyone deserves that from time-to-time, right?
Expertise in Adobe Commerce and Magento Open Source Implementation:
When it comes to implementing Adobe Commerce or Magento Open Source, you need someone who can launch your web projects without any issues. We’ve successfully launched over 200+ websites, and consider ourselves to have the expertise you need to succeed.
Optimization Experts in Adobe Commerce & Magento Open Source:
An eCommerce site that isn’t optimized costs your business revenue. Our team of experts at 121eCommerce will make sure that your user experience, back-end, and SEO are all to the industry’s best-practices.
Unmatched 3rd Party Integrations:
Most eCommerce sites need the right integrations to help your business soar. We’ve partnered with over 40 organizations to ensure that you get the right integrations you need for your Adobe Commerce/Open Source build. We won’t set up your website with something that doesn’t make sense, or best fits your needs.
Expertise in Catalog and Data Management:
Managing your website’s data, and cataloging it appropriately is crucial for the day-to-day operations of your business. Our data experts will ensure that your site is set up using best-practices from the beginning.
Most Communicative Agency with Jira:
Compared to other agencies that see you as a contact in their CRM, or an invoice number, we want to cultivate a healthy relationship with you. Our team will provide you with weekly status updates on your project, and be readily available via Slack if any issues or questions come up. Our progress on your project will be thoroughly documented in Jira.
Most-Trusted Amasty Partner:
121eCommerce has been partnered with Amasty since 2014, and is one of the key partners they entrust merchants to for builds of their eCommerce website. We take great pride in our relationship with them, and work every single day to fulfill this promise to them.
Our Sales Process
“The team at 121 took on a multi-site, complex project with a very short timeline and nailed it. They came highly recommended from Magento and we were extremely pleased with their high level of expertise, project organization, and detailed reporting. They brought solutions to the table to configure a shared shopping cart across seven sites and were able to integrate Magento with our home-grown OMS. They went the extra mile and beyond to launch all seven sites on time and we couldn’t be happier with the results.”