For nearly a decade, our team has helped hundreds of B2C and B2B eCommerce sites realize their ROI by delivering expert eCommerce services with solid customer service.
Our Sales Process
Why Choose Us
Phenomenal communication
We’re gung-ho on communication. Fanatical even. Slack. Email. Phone. The more communication, the better. That’s what we’ve learned. And that’s what our clients love.
Your client advocate will keep you constantly updated on your project’s status. You’ll speak with them weekly so you’ll never be left guessing. Promise.
Proven track record
For nearly a decade, we’ve been immersed in eCommerce projects. With a full stack of development services and a fully trained and certified web dev team, we’ve launched hundreds of sites. On time. And on budget. Most important, we’ve helped hundreds of clients see a positive ROI sooner than they think.
Quick response time
Critical emails are replied to within minutes. General emails are answered fast too. Usually within a few hours. You can’t afford your site to be down for even one minute. We get that.
Detailed reporting
Each week you’ll receive a report detailing work completed the previous week, scheduled tasks, open tickets, and project status. “Wow.” That’s what our clients say when they see our reporting. You will too.
Transparency
We conduct business with honesty and integrity. You won’t find any small print or hidden charges here. No sir. Just complete disclosure from your first meeting till you sign on as a client. We’d have it no other way.
We’re friendly
In an industry of hard-to-reach, off-shore web developers, you’ll be assigned a friendly, on-shore client advocate. They’ll be your single point of contact for all communication and updates regarding your project.
Certified Adobe Commerce (Magento) Experts
Whether you’re a startup, migrating platforms or in need of a rescue, our team of Adobe Commerce (Magento) certified developers can create a fully-responsive, conversion-focused site that drives sales.
Client Praise
“The team at 121 took on a multi-site, complex project with a very short timeline and nailed it. They came highly recommended from Magento and we were extremely pleased with their high level of expertise, project organization, and detailed reporting. They brought solutions to the table to configure a shared shopping cart across seven sites and were able to integrate Magento with our home-grown OMS. They went the extra mile and beyond to launch all seven sites on time and we couldn’t be happier with the results.”